FAQs

1. WHEN WILL MY ORDER BE SHIPPED?

We Free shipping for shipping in the United States.

3-5 days (Monday-Friday) is order handling time.

14-21 days( Monday-Friday) order transit time.

2. WHAT IS YOUR RETURN POLICY?

To return your merchandise, please email: support@modafashionada.com

for the return address and always include your ORDER NUMBER and FULL NAME.

3. CHANGE OR CANCEL MY ORDER

You may exchange or cancel your order and address details within 24 hours after purchasing. Please contact support@modafashionada.com as soon as possible with your change requests, and label the subject line: CHANGE MY ORDER or CANCEL MY ORDER and make sure to include your FULL NAME and ORDER NUMBER. We will confirm your changes have been made.

4. WHO DO I CONTACT FOR PRESS INQUIRIES?

For all press inquiries, email support@modafashionada.com and your email will be forwarded to the right person….

5. WHAT CARRIER DO YOUR ORDERS SHIP WITH?

All orders are shipped via Yun Express and USPS or Canada post.

6. ARE THERE DUTIES FOR AMERICAN ORDERS?

No additional fees!

7. WHAT METHODS OF PAYMENT DO YOU ACCEPT?

We accept all major credit cards through our merchant service provider Visa, Amex, Mastercard, Discover.

Support : Monday - Friday (8:30 AM–5 PM)

Email: support@modafashionada.com

Address: 11025 Westlake Dr, Charlotte, NC 28273, United States